Wonderservice

Building a seamless digital flow from online diagnosis to confirmed appointment

Design

Development

Supercharging Belgium’s most user friendly car maintenance platform

Wonderservice approached us to elevate their digital presence and transform how customers handle car maintenance online. They needed more than a visual refresh — they wanted a faster, clearer and more capable platform that could support growth and streamline their service flow. Our goal was to modernise their website, enhance the appointment journey, and improve overall usability while reinforcing their position as a reliable, tech forward player in the automotive service industry.

Live website

Team in charge

Design & development

Sam

Project manager

Mehdi

Lead design

Klaudio Milankovic

Lead developer

Bojan Lolic

Developer

Branding

We refreshed Wonderservice’s visual identity to match their ambition as a modern, customer-first car service platform. We expanded their brand system with clear digital guidelines, refined UI components and interaction patterns tailored for both the website and the diagnostic web app. The result is a unified, clean and intuitive design language that strengthens trust and makes every step of the user journey feel effortless.

Website

We designed and built a streamlined platform for Wonderservice that guides users from online diagnosis to confirmed appointment with zero friction. The custom web app makes it easy to describe a car issue, receive clear next steps and instantly book a slot at the nearest service center. Backed by a flexible CMS and a lightweight, high performance setup, the system gives the Wonderservice team full control over bookings, diagnostics data and service flow management in one place.

We worked with studio ruelle to create a new website that better reflected our brand and offered more flexibility. What stood out most was their ability to truly listen—taking the time to understand our goals, challenges, and positioning before proposing solutions. They asked the right questions, challenged us constructively, and delivered on time and on budget. Highly recommended!